Before you submit a return, we would like the opportunity to resolve any product experience issues with you first. You bought our products with the intent of finding relief, and we aim to fulfill that need!
We may suggest trying a different product at no cost to you, or we may uncover why a product isn’t meeting expectations. We’re consistently successful in helping our customers achieve the results they expect when we have the chance to address your issues. Simply reach out to us at email@example.com.
If after we try a different product and you’re still not satisfied, we will still honor our guarantee and provide you with a refund, even if it’s outside of the initial 60-day window. We take our customers’ satisfaction seriously and sincerely want to help you find relief.
You may still decide to submit a return for a full refund at this time. Your return will be processed and your account credited within 5 to 10 business days from the day your return is received.
*Please note the cost of your return label will be deducted from your refund.
Please contact us at firstname.lastname@example.org with any questions.